Mossaria currently ships to the Delhi National Capital Region (NCR). Our extensive range of plants are acclimated to the local weather, ensuring that they thrive in the specific climate of this region. This means that our customers in the Delhi NCR area can enjoy a variety of high-quality plants that are well-suited to their local environment. We are dedicated to providing our customers with the best selection of plants that will flourish in their specific location, allowing them to bring the beauty of nature into their homes and gardens with ease.

Mossaria accepts various payment methods for online orders, including credit/debit cards (Visa, MasterCard, American Express, etc.),. By offering multiple payment options, we aim to provide convenience and flexibility for our customers to complete their purchases securely and efficiently. All transactions are processed through a secure and encrypted payment gateway to ensure the safety of our customers' financial information. If you have any questions or encounter any issues with the payment process, our customer service team is readily available to assist you.

At Mossaria, we accept returns only in the case of a damaged product upon arrival. To facilitate the return process, we kindly request our customers to make a video while unboxing the product. This video will serve as proof of any damage. If you receive a damaged product, please contact our customer service team contact@mossaria.com within 24 hours of receiving your order to start the return process. We strive to ensure the highest quality products and want to make sure you are satisfied with your purchase. Thank you for your understanding and cooperation.

Mossaria does not accept returns for reasons other than product damage or defects. We encourage our customers to make informed purchasing decisions and reach out to our customer support team if you have any questions about a product before placing an order. Our team is more than happy to assist you in making the right choice to avoid any potential inconvenience of returning a product. We strive to provide accurate product information, including detailed descriptions, specifications, and images, to help you make an informed decision before making a purchase. Thank you for your understanding and cooperation.